After specifying the work, all suitable Taskers are displayed to the Client. The Tasker is suitable if he offers a service desired by the Client and is located in the same area. The area can be a district, city or a rural municipality, it is determined by the Tasker in the settings.

The Client submits a job invitation to a certain Tasker, of which the app informs him. After the job invitation, the Tasker has 4 hours to accept the job. The Tasker will be immediately notified of the work directly in the Tasker’s app.

Before ordering the work, the Client adds a working bank card. 48 hours before the start of work, one hour’s fee is booked on the card. the remaining amount will be charged at the end of the work. Should the work be canceled by the Tasker the booked hourly rate will be refunded.

In case of complaints, the Client can first contact the Tasker. If a suitable solution is not reached with the Tasker, the Client can contact Handies directly via e-mail or the app “help” function.

The hourly rate includes everything that the Tasker has considered to be the cost of performing the work, except for the cost of materials. Material consumption can be added during the work or before the end of the work in the “material consumption” box.

The timer starts the Tasker (from the “start work” button) when he has actually started the work and the Client is aware of it. The timer is closed when the actual job is finished (with the “stop job” button). In both cases, the app notifies both the Client and the Tasker.